![]() Collaborate with management on initiatives to improve Team Member morale and reinforce core values. Support the TSAT team efforts by assisting client group management with communication and action planning. Work closely with HRIS on resolving SAP issues and ensuring accuracy of Team Member data. Partner with the Timekeeper team on payroll problems and resolutions. Provide direction for internal transfer and career paths including on-boarding plans, Intern programs, seasonal supervisor opportunities, and related follow-up paperwork. Provide advice and consultation for front-line hourly Team Members regarding benefits, payroll questions, policy interpretations, and EAP issues. Provide support to client groups by interacting and communicating with Team Members in the park, visiting break rooms and offices to promote positive relations and proactively address potential issues. In collaboration with L&OD, manage annual HR process coordination for assigned client groups (performance evaluations, employee satisfaction survey/TSAT, 360 feedback, etc) Ensure that corrective Team Member coaching and counseling is handled in a fair and consistent manner by leaders. Review and approve performance reviews, employee counseling, performance plans and other disciplinary actions. Provide advice to managers and supervisors regarding employee relations and performance issues. Investigate Team Member workplace situations including claims of harassment, discrimination and policy violations. ![]() Provide HR support with a special emphasis on conducting investigations & providing resolutions of concerns related to employee complaints, misconduct. The role also serves as a liaison with other HR departments including Staffing/Talent Acquisition, Learning and Development, HRIS, Labor Relations etc… to help resolve issues and assist with HR process coordination. The Human Resources Generalist provides HR counsel and support to Supervisors/Managers and hourly Team Members at the Hollywood Theme Park, with a heavy emphasis on maintaining positive employee relations.
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